Law Enforcement Request
Published on February, 2025
Last Updated: February, 2025
For Government and Law Enforcement Agencies only.
1. Introduction
When necessary, we will respond to requests from law enforcement personnel who can provide proof of authorization and relevant legal documents. We will review each case on an individual basis and cooperate in accordance with the applicable Terms of Service, Privacy Policy, and any relevant laws and regulations. This Law Enforcement Request Guide explains how authorized law enforcement personnel can contact us and initiate requests for law enforcement assistance.
Please note that we will only respond to requests sent to us by authorized law enforcement personnel. For international law enforcement requests (where applicable), the requesting agency must provide a formal request under a mutual legal assistance treaty in order for us to provide the corresponding assistance.
2. Submission Method
We will process law enforcement requests from all jurisdictions in accordance with our Terms of Service, Privacy Policy, and any applicable laws and regulations.
If you are an authorized law enforcement officer and need to submit a law enforcement-related request, please contact the following email address:
3. Required Information
For us to consider your request, you should:
a.state the specific actions/items requested; and
b.attach a signed court order and/or official letter from your law enforcement agency that includes the following details:
b.1Full name of your law enforcement agency and its legal authority to make such request in conjunction with courts of competent jurisdiction, with documentary evidence attached;
b.2Your official contact information (email address and/or phone number);
b.3A chronological overview of the alleged incident under investigation, including material facts of the case, with reference made to the following matters where possible:
b.3.1all relevant wallet address(es) and transaction hashes ("TXID"), starting from the first transaction reported by the victim ("First Transaction") and all subsequent transactions showing how funds are traced to HiFiSwap (please specify token type and amount for each transaction, and the relevant blockchain);
b.3.2for complex cases, please state the total amount in question (in tokens and approximate value in USD), and include a breakdown for our better understanding;
b.3.3your investigation findings to date, including information on the alleged fraudster, and also the circumstances in which the alleged victim was convinced to make the First Transaction;
c.The actions/items requested.
All requests and attachments must be in English.
All relevant wallet addresses and transaction hashes should also be provided in a word document format or a copiable .pdf format.